M. Alexander (Alex) Belair

11316 Goodhue St. NE, Blaine, MN, 55449

(651) 308-2006

Mamb4589@live.com

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EDUCATION

 

Saint Cloud State University: St. Cloud, MN 56301

Bachelor of Science-Marketing, December 2012

 

Roseville Area High School: Roseville, MN 55113

2007

 

SKILLS

 

Proficient in Microsoft Office, Word, PowerPoint, SharePoint, and Excel.

 

PROFESSIONAL EXPERIENCE

 

·               Cigna Behavioral Health Care, August 2013-July 2014

Sr. Provider Services Representative, Eden Prairie, MN.

o     Set up patient authorization for services to ensure coverage and medical needs are met.

o     Took inbound calls from Health Care Professionals, in order to confirm patient information, as well as handle payment issues.

o     Made outbound calls for follow up with providers on issues that were ongoing.

o     Handled medical claims issues in order to ensure provider payment and customer satisfaction.

o     Contributed in an exercise committee for the department I worked in.

Tools: MS Office, Outlook, Sharepoint

 

·               March of Dimes, January 2014- April 2014

Cigna March of Dimes Committee Member, Eden Prairie, MN

o     Worked part time on a committee to plan events, and fundraisers.

o     Contributed ideas for said events.

o     Volunteered to work events in order to bring in funds and awareness of organization cause.

o     Helped raise money for cause.

o     Increased committee contribution over previous year.

 

·               IBM at Best Buy, April 2013-August 2013

Project Coordinator (contract), Richfield, MN.

o     Coordinate incoming orders from Best Buy locations.

o     Follow up with customers

o     Track and log progress

o     Work with help desk to reconcile faulty wares

o     Assist team members with spreadsheets

o     Reconcile customer issues

Tools: Lotus Notes, Excel, MS Word, Outlook

 

·               Data Recognition Corporation, March 2013- April 2013

Test Scorer, Woodbury, MN. Reviewing and grading writing tests for students in South Carolina. Promoted to peer evaluation role.

 

 

·               Z2 Enterprises, August 2011- December 2011

Worked as a consultant for St. Cloud State in a team of four with an equipment bag manufacturer in St. Cloud to solve business problems. Requirements gathering, operations analysis, market analysis, recommendations. The recommendations included ways to streamline operations, search engine optimization, new potential markets to enter, potential client database, etc.

 

·               Assumption Community, August 2012- December 2012

Worked with several classmates for a non-profit senior care center in Cold Spring to research areas of Marketing to improve on, and made detailed recommendations on how to improve marketing. including improving webpage and search engine optimization, and lower advertising cost.

 

 

·               Biomatrix, August 2012- December 2012

Worked on an Integrated Marketing Communication campaign project in a class, for an animal feed additives manufacturer. Developed objectives, as well as tools for the company to expand their brand awareness. Found a target market, target size, and target area to spread campaign. Tools my group defined include webpage improvement, tradeshows, trade magazine ads, newsletters, prospecting missions, and personal selling.

 

PREVIOUS WORK EXPERIENCE

 

Owner of Lawn Care Business, Summer 2010- August 2011

Ran and managed my own lawn care business for two summers. Brought in eight loyal customers and managed one-three employees. Landscaping, prospecting customers, driving.

 

Backroom Associate, August 2009 – August 2010

Macy’s Department Store, St. Cloud, MN. Unload Trucks, unpackaged boxes, sort clothing, stock clothing.

 

Landscaper, Summer 2007, 2008, 2009

Fisher Lawn Service, Little Canada, MN. Landscaping, weed whipping, sodding, mulching, mowing.

 

Grocery Associate, Fall 2006

Target Corporation, Shoreview, MN. Grocery stocking, organizing, cashiering, customer service

 

Sales Associate, Fall 2005

OfficeMax, Roseville, MN. Sales, stocking, customer service, cashiering.

 

References Available By Request